Shipping & Handling Policy

Please be advised that we cannot ship any merchandise to PO Box addresses.

Truck Freight - Large & Oversized Items
Items shipped via truck freight are delivered to curbside or driveway only. Most carries will contact you to set up a delivery time, usually a 2-4 hour appointment window during business hours. As such, it is the customer's responsibility to provide an accurate contact phone number for the delivery address. At the time of delivery, the driver will require that you inspect the condition of the shipment and sign the delivery receipt. Be sure to note on the receipt ANY and ALL visible damage to the packaging of your item(s). Noting the condition of the delivery is the responsibility of the customer - not the driver. If the carrier is unable to contact the customer, the customer will then be responsible for any storage fees or freight charges back to the shipper. See our Return Policy section for full details.

In-store Pickup
A customer may choose to make a purchase placed online available for pickup at our store. If you wish to pick up your purchase, we will contact you via phone or email when your product is ready for your visit.

Shipping Lead Times
Quality Discount Lighting strives to provide its customers with the most accurate information on product availability using the tools and resources made available by the manufacturers we represent. The lead times that are posted on the individual product pages are estimates only. These times are estimated based on the assumption that the item in question is currently in stock with the manufacturer and on the manufacturer's typical speed at which orders are processed and shipped. If your purchase or project is time sensitive, it is strongly suggested that you contact a store associate at to inquire about expedited shipping services. Quality Discount Lighting is not responsible for any costs associated with shipment delays. We strongly suggest that any professional services required to install your product(s) not be scheduled until your order has arrived and been inspected.

How much will you charge to ship my order?
NO SHIPPING COST! As long as you live in the lower 48 US, shipping is free as long as you spend .00. If your order is less than .00 a small .00 shipping fee will be added to your order. How great is that? You got a great price on that light fixture you always wanted and you don’t have to spend any extra on shipping.

Do you ship to Hawaii and Alaska? What about international locations?
We ship to Hawaii and Alaska. Orders to Hawaii and Alaska do have a shipping surcharge. We also ship to Canada. For shipments outside the US, the customer is responsible for paying for all duties and custom clearance fees. In addition non US orders will incur additional shipping surcharges.Contact our customer service team to obtain quotes on duties and custom fees. We can ship to other international locations on a case by case basis. Again, contact our customer service team for specific cost information.